Every Vicci piece is designed and meticulously handcrafted by skilled artisans in our Australian studios. We take pride in supporting local craftsmanship, ensuring that each ornament meets our rigorous standards for quality and timeless elegance before it reaches your door.

We work exclusively with high-quality, ethically sourced materials. This includes solid 14k and 18k gold, sterling silver, and conflict-free gemstones. Our commitment to sustainability ensures that your jewelry is not only beautiful but also consciously made to last a lifetime.

To ensure a perfect fit, we provide a comprehensive Size Guide on our website. You can also order a complimentary Vicci physical ring sizer, or visit a local jeweler to be measured. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.

While we are deeply rooted in the Australian market, we do offer secure, insured international shipping to select countries. All Vicci orders are packaged in our signature velvet-lined boxes and shipped via tracked premium couriers to ensure your purchase arrives safely.

We want you to adore your Vicci piece. We offer a 14-day return or exchange window for all non-customized items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned, and bespoke or engraved pieces are considered final sale.